CSA Manual/CSA Publications

Date: January 23, 2006

To: CPMT Chairs
FAPT Chairs
CSA Coordinators
Fiscal Agents

From: Kim McGaughey, Executive Director

Re: CSA Strategic Plan

Please find attached the Strategic and Service Area Plans for the Comprehensive Services Act. These plans include our mission, values, strategic directions and goals that we have developed through the work of the State Executive Council, the State and Local Advisory Team and its task groups, and through the many conversations we have had with our community partners and many other stakeholder groups.

• Agency Strategic Plan
• Service Level Plan

This is an evolving document will be updated and strengthened as we move forward.

I want to sincerely thank all of you who have contributed your ideas and hard work to help envision and take action in moving our system forward together to improve services for Virginia’s most vulnerable and troubled children and their families.

These plans are part of a larger state effort. Virginia government embarked on a new phase of strategic planning to enhance performance management as a result of House Bill (HB) 2097 that was enacted in 2003. The bill required each agency to develop and maintain a strategic plan for its operations. It called for “the systematic clarification and documentation of what a state agency wishes to achieve and how to achieve it. The objective of strategic planning is a set of goals, action steps and measurements constructed to guide performance.”

Over the past eight months, agencies within the executive branch have developed and implemented plans and budgets within a prescribed format that are designed to achieve long-term objectives and fulfill their missions and mandates. In addition, agencies monitor the progress of their plans and make adjustments to ensure desired outcomes.

Each agency has prepared two levels of plans: an Agency Strategic Plan, which is the vehicle for the agency to tell its story, document its challenges, align with long-term objectives developed by the Council on Virginia’s Future, and monitor the agency’s overall performance. The second plan, the Service Level Plan is the vehicle for the service area (the area within the agency that supports one or more products or services) to tell its specific story.

I look forward to our continued work together to improve the lives of children and their families. Please feel free to call me, and any OCS staff, with any questions you may have.